Christmas shipping! All you need to know.

Shipping for Christmas

We at JetKids know that Christmas can be a stressful time for everyone. We strive to help you out as best as we can. As a result, we have compiled some information on shipping and order time for you to be sure your JetKids products will reach you in time for Christmas. 

when to order

Our orders are processed and sent for pick-up every day before 12pm CET (3am PST). Therefore, our recommendation is to conduct your purchase on, or before Tuesday the 17th of December. Since this is the last day we are able to guarantee that your order will reach you before Christmas. 

Shipping time

As we have a close relationship with DHL, we are able to ship worldwide with express shipping. We therefore guarantee shipping time of 2-4 business days. However, as our warehouses are located in Hong kong and the Netherlands, countries located close will have a shorter shipping time than the initial 2-4 business days. We do however take hight for extra lead time during Christmas. 

Address exception

Even tough we have world-wide express shipping, there are certain places we are not able to ship to. Among the places we are unable to ship too, we have North Korea and Russia. If you have a Russian address you would still be able to get a hold of the BedBox through Stokkes website. 

As a consequence of our products needing to be signed for, we are also unable to ship to P.O, APO and FPO Box addresses. Please make sure you include a physical address. 

Questions?

If you have any questions or concerns, don’t hesitate to contact us! Our customer service team is available to help in the days leading up to Christmas, in addition to during the holidays. 

Openings during the holidays: 
Monday 23rd: 08.00 – 16.00 (ECT)
24th to 26th: Closed
Friday 27th: 08.00 – 16.00 (ECT)
28th and 29th – Closed
monday 30th: 08.00 – 16.00 (ECT)   
31st and 1st: Closed
Thursday 2nd: Regular openings